Conversation
The texts the lead received and sent. Simulated: no real phone was involved.
Hi, this is Summit Plumbing & Heating (Demo). Sorry we missed your call! What plumbing issue are you dealing with? (e.g. leak, clog, water heater, install) Reply STOP to opt out.
Sep 15, 11:43 PM
Kitchen sink is backed up and draining really slow
Sep 15, 11:46 PM
Thanks! Is water actively leaking, or is it not urgent?
Sep 15, 11:46 PM
Not an emergency, this week works
Sep 15, 11:48 PM
Thanks! What's the ZIP code for the service address?
Sep 15, 11:48 PM
80210
Sep 15, 11:52 PM
Thanks! Pick a time that works for you here: [booking link] Or reply with a good time and our team will confirm. — Summit Plumbing & Heating (Demo)
Sep 15, 11:52 PM
Timeline
- Lead captured
- Missed call
- Text sent
- Status → Contacting
- Reply received
- Status → Engaged
- Answers recorded
- Text sent
- Reply received
- Answers recorded
- Text sent
- Reply received
- Answers recorded
- Status → Qualified
- Text sent
- Status → Booking sent
- Opened booking link
- Status → Booked
- Appointment booked
- Status → Won
Qualification
- What plumbing issue are you dealing with? (e.g. leak, clog, water heater, install)
- Kitchen sink is backed up and draining really slow
- Is water actively leaking, or is it not urgent?
- Not an emergency, this week works
- What's the ZIP code for the service address?
- 80210
Booking & outcome
Booked for Sep 17, 12:22 AM
Won: $385