Conversation
The texts the lead received and sent. Simulated: no real phone was involved.
Hi David, thanks for contacting Summit Plumbing & Heating (Demo)! Quick question so we can help fast: What plumbing issue are you dealing with? (e.g. leak, clog, water heater, install) Reply STOP to opt out.
Sep 23, 7:44 PM
Sump pump stopped turning on
Sep 23, 7:47 PM
Thanks! Is water actively leaking, or is it not urgent?
Sep 23, 7:47 PM
Soon please, rain is expected this week
Sep 23, 7:49 PM
Thanks! What's the ZIP code for the service address?
Sep 23, 7:49 PM
80123
Sep 23, 7:53 PM
Thanks David! Pick a time that works for you here: [booking link] Or reply with a good time and our team will confirm. — Summit Plumbing & Heating (Demo)
Sep 23, 7:53 PM
Timeline
- Lead captured
- Text sent
- Status → Contacting
- Reply received
- Status → Engaged
- Answers recorded
- Text sent
- Reply received
- Answers recorded
- Text sent
- Reply received
- Answers recorded
- Status → Qualified
- Text sent
- Status → Booking sent
- Opened booking link
- Status → Booked
- Appointment booked
Qualification
- What plumbing issue are you dealing with? (e.g. leak, clog, water heater, install)
- Sump pump stopped turning on
- Is water actively leaking, or is it not urgent?
- Soon please, rain is expected this week
- What's the ZIP code for the service address?
- 80123
Booking & outcome
Booked for Sep 30, 8:43 PM