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David Kim

Booked

+1 720 555 0106 · Web form · Sep 23, 7:44 PM · first response in 1s

Conversation

The texts the lead received and sent. Simulated: no real phone was involved.

  1. Hi David, thanks for contacting Summit Plumbing & Heating (Demo)! Quick question so we can help fast: What plumbing issue are you dealing with? (e.g. leak, clog, water heater, install) Reply STOP to opt out.

    Sep 23, 7:44 PM

  2. Sump pump stopped turning on

    Sep 23, 7:47 PM

  3. Thanks! Is water actively leaking, or is it not urgent?

    Sep 23, 7:47 PM

  4. Soon please, rain is expected this week

    Sep 23, 7:49 PM

  5. Thanks! What's the ZIP code for the service address?

    Sep 23, 7:49 PM

  6. 80123

    Sep 23, 7:53 PM

  7. Thanks David! Pick a time that works for you here: [booking link] Or reply with a good time and our team will confirm. — Summit Plumbing & Heating (Demo)

    Sep 23, 7:53 PM

Timeline

  1. Lead captured
  2. Text sent
  3. Status → Contacting
  4. Reply received
  5. Status → Engaged
  6. Answers recorded
  7. Text sent
  8. Reply received
  9. Answers recorded
  10. Text sent
  11. Reply received
  12. Answers recorded
  13. Status → Qualified
  14. Text sent
  15. Status → Booking sent
  16. Opened booking link
  17. Status → Booked
  18. Appointment booked

Qualification

What plumbing issue are you dealing with? (e.g. leak, clog, water heater, install)
Sump pump stopped turning on
Is water actively leaking, or is it not urgent?
Soon please, rain is expected this week
What's the ZIP code for the service address?
80123

Booking & outcome

Booked for Sep 30, 8:43 PM

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